FAQ mixing-large

About

Where are you located?
Our new headquarters will be opening on Burnet Road in 2015. However, we provide services across the Austin surrounding areas.

What do you serve?
We serve breakfast, lunch, and dinner in a variety of presentations, including: hot, cold, savory and sweet hors d'oeuvres, a la carte items, platters, boxed lunches, chef action appetizers and carving stations, entrees, buffets, cakes and desserts. We can provide any level of catering service from a simple drop off in disposable pans to a fully staffed event.

Do you provide alcohol?
Starting in early 2015, we will be able to purchase and serve alcohol at your event. We are happy to help you customize your drink menu with recommended selections and amounts as well as provide mixers. Additionally, we can place an order through Specs or Twin Liquors for you. We can also provide TABC Certified bartenders and servers to serve the alcohol; this includes full bar, beer and wine, specialty craft cocktails, and champagne toast.

To learn more, visit our Drinks page »

Do you specialize in any one type of cuisine?
Our chefs craft menus that bring a modern accessibility to classic fine dining. Our custom menus represent a variety of influences that give home-style favorites a fresh, elegant twist like Mac 'n Cheese with Lamb Bacon, Duck Foie Gras, Root Beer Glazed Pork Loin, Butternut Squash Lasagna, and so much more.

Every dining experience is custom by client, so our team will work with you to create an exceptional dining experience that complements your event. We are happy to accommodate special diets, allergies or genre requests.

For more information, visit our Foods page »

How does a custom menu work?
We will meet with you to learn more about your event, your expectations and your food preferences. Keeping all this in mind, we will help you create a menu that works seamlessly with your event. For a wedding, we might ask you about family traditions and favorites and ask you both to describe the perfect "last meal." For themed corporate events, we can create an entire food experience that aligns with your theme.

Does my event have to meet any minimum requirements for catering services?
We do not have a minimum at this time. Subject to availability, we serve all over Austin, Texas and surrounding areas, which includes a delivery charge based on zip code.

If my event is for a nonprofit organization or charity, do you provide any discount or offer donated services?
We love the nonprofits that we are able to partner with; they are truly inspiring to us and are such a joy for us to serve. Although we would love to support every organization that reaches out us, we are unable to do so. Please see our guidelines and donation request form for specific requests.

What types of clients have you worked with?
We believe our clients should be our partners, and we are honored to be the preferred caterer for many of these partners, including the Austonian, eBay, ACL Live, Texas State Bar, UT Law School and 17 other UT Graduate Programs, First Evangelical Free Church, Austin Stone Community Church, HBA of Austin, and Tesla Motors.

Do you have a menu or price list that I can review?
Every event is unique, and we create a custom experience tailored to each client. We can provide you with a list of popular items with pricing, but please note that these items are subject to seasonal availability. In addition, we can provide you with sample menus from past events to provide inspiration.

Contact us for pricing information »

View sample menus by service type »

Where can I taste your food?
We offer tastings for both our menu and our cakes. These tasting experiences are subject to a fee due to their completely custom nature. See below for more information.

Do you provide tastings?
We have developed a complete tasting experience for our clients. We will have an initial meeting with you to discuss your tastes and event needs, then we create a specialized tasting experience for two guests that includes a custom menu served in a mini-version of the dining environment you're interested in, whether plated, buffet, passed, etc. We do charge a fee to provide these tastings, simply to cover our costs. If you choose us as your event caterer, this fee will be credited to your invoice.

For cake tastings, you may choose among three cake flavors, three fillings and three flavors of buttercream. Cake tastings are also offered for a fee that can be credited if you order your cake from us.

What is a service fee?
The service fee is an industry standard charge placed on food, beverage, alcohol, rentals, and service to cover the administrative cost of planning and coordinating the array of products and services for each event. As a full-service caterer, we facilitate all the components that an event coordinator would manage in order to provide you with a stress-free experience.

Do you provide place settings?
Due to the custom nature, and thus, varied needs of each event, we are unable to store all the equipment necessary to furnish every event. However, we are happy to coordinate and customize this for you through our rental partners.

Why do you need our budget?
We provide a full-service experience, which means we will tailor every service to perfectly capture your vision for the event. In order to know the range of services we will need to provide to successfully match available items to your proposal, we need a financial range to work within. This helps us be most efficient with your resources while giving you the full value for your money. Additionally, this allows us to itemize your bid so that you can tell us which components are vital to you and which are not, and we can adjust the proposal accordingly.

What if I don't see my event mentioned?
It is impossible for us to list every type of event that may require our services. If you don't see your event type listed, we'd love to hear from you! Simply tell us the occasion and the experience you'd like to create and we are happy to help you plan.

Tell us about your event »